x
Insight Continuum Group
Rethinking Performance Feedback: What I Discovered About Making It Work in Real Time
By Dr. Rico Poon, Ph.D.
Rethinking Performance Feedback: What I Discovered About Making It Work in Real Time In today’s fast-moving world of work, traditional performance reviews are falling behind. Annual or semiannual evaluations often feel disconnected from the day-to-day challenges employees face. As a business psychologist and researcher, I wanted to know: What kind of feedback actually helps people
Read More
Essential Elements of Ongoing Performance Feedback – A Mixed-Methods Exploration
By Dr. Rico Poon, Ph.D.
Abstract Performance feedback is a cornerstone of human resource management, yet traditional annual appraisals often fail to address the dynamic needs of modern organizations. This study uses a sequential exploratory mixed-methods design to identify the essential elements of Ongoing Performance Feedback (OPF)—regular, real-time communication that enhances day-to-day work activities, employee engagement, and organizational goal alignment.
Read More