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Insight Continuum Group

How AI Can Help Small to Medium-Sized Businesses: Opportunities, Risks, and the Road Ahead

Dr. Rico Poon, Ph.D. By Dr. Rico Poon, Ph.D.
August 18, 2025

A few years ago, Artificial Intelligence (AI) felt like something reserved for tech giants with massive R&D budgets. Today, AI is in our email inboxes, our online shopping experiences, and even our small business tools. For small to medium-sized businesses (SMBs), AI is no longer a “nice-to-have”—it’s a competitive advantage that can increase efficiency, reduce

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